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The Ability to Understand Your Business

Remote Monitoring Server Monitoring
Server monitoring for over 10 years. New technology allows for servers to send emails or make a telephone call to a telephone number when there is an issue. Our call center staff take calls and emails from servers of our clients and follow the emergency protocol that the client has established.
Telephone Support Telephone Support
Information Communications Group has been providing superior call center services for over Twenty-Five years.
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Multilingual Multilingual
We provide multilingual inbound
and outbound call center services in over 150 languages. We use Tele-
interpreters for languages that
aren't in house
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Welcome to Information Communications Group
There is no better choice for your call center needs than Information Communications Group.
We are in business to be there for you 24 hours a day, 365 days a year.

Our agents are professionally trained and have the communications skills necessary to meet your needs. Information Communications Group has been providing superior call center services for over Twenty-Five years. Contact us anytime, or select one of the services listed above to learn more about how we can accomodate your business needs.

We can help you with:
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» Server Monitoring
» Seminar Registration
» Inbound/Outbound Employee or Customer Surveys
» Appointment Scheduling
» Telephone Answering Service
» Dealer Location
» Surveys
» Disaster Recovery Line

ATSI Site Certified
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ATSI ATSI Windows Sky
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ICG Call Center
Management Team

InfoCG Group

Testimonials
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Bracket Considerably surpassed requirements for the U S
Naval Academy

Lt. Commander Timothy P. Tumelty,
U S Naval Academy Bracket

Bracket ICG takes all of our after hours
calls from 1700-0800 and advises the on call person of anything that needs to be addressed right then...

Julie Peterson, Operations Manager,
Cartwright International Bracket

 
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